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WorldHost customer service training

Enhance your reputation with WorldHost customer service training

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Empower your employees to deliver excellent customer service

If you’re looking to enhance the visitor experience through training, the options are numerous. But it’s important to invest in training that delivers a measurable impact, anticipates future challenges and takes a human-centric approach.

WorldHost – the gold standard in customer service training

WorldHost isn’t your typical training; it’s a journey that equips your team with the skills needed to turn customers, visitors and guests into advocates. When we say that WorldHost is a leader, we’re confident that we can support the claim. In fact, WorldHost has been used to deliver the highest level of customer service at some of the most high profile global events.

The programme has been successfully delivered at scales ranging from small start-ups through to internationally significant events.

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Deliver an unrivalled welcome and exceptional visitor experiences

 

What sets WorldHost apart is its commitment to the pursuit of service excellence and the flexibility of its programmes and content. The programme has also made a difference to individual professional growth, as well as business development, around the world.

  • 350,000+ participants trained
  • 28,300 WorldHost courses delivered
  • £32 million UK industry investment in WorldHost training

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WorldHost solutions

WorldHost customer service training and recognition initiatives give you the tools to empower your team, enhancing your overall service quality.

  • Proven impact: Globally recognised programmes that help build a culture of service excellence
  • Engaging workshops: Modern, interactive and energetic training that delivers measurable results
  • Flexible content & delivery: Easily contextualised content for specific settings, delivered by our team or yours
  • Tailored solutions: Bespoke programmes to meet the specific needs of your business, incorporating your vision and values.
“Investing in WorldHost training was a fantastic decision for the Irish FA. It allowed us to equip our valued volunteers with the skills and knowledge to deliver a best-in-class experience for all our service users, aligning perfectly with our strategic pillar of engagement and PITCHES values. The feedback has been really positive, with volunteers feeling empowered and excited to contribute to a positive experience at the upcoming UEFA u19 event. We strongly recommend WorldHost training to any organisation looking to elevate their customer service and visitor welcome through volunteer or staff development.” Dean Holmes, Club Development Officer, Irish Football Association

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