Covid-19 support for the hospitality & tourism industry

COVID-19 skills impact & recovery survey launched

To inform strategic skills recovery plans for the hospitality and tourism industry and provide critical intelligence to government, our COVID-19 skills impact & recovery survey will provide insights from those at the forefront of dealing with skills and workforce challenges, identifying the impact of Covid-19 and strategies to prepare for the recovery.

COVID-19 transitional skills programme receives overwhelming response from hospitality and tourism workers keen to redeploy into care sector

An innovative skills transition programme was launched at the beginning of April 2020, offering hospitality and tourism workers, displaced as a result of Covid-19, the opportunity to gain the critical skills needed to secure employment within the care sector, helping to meet the increased staffing demand and support our society’s most vulnerable.

COVID-19 support update

As the concerns of COVID-19 (Coronavirus) escalate, we want to reassure you that People 1st International is committed to supporting our customers and those working in the hospitality, retail, travel and avation sectors, during this unprecedented time.

Chester Zoo Kicks Off WorldHost Tailored Programme

The importance of being ready

Over the past month, after numerous conversations with HRDs and senior L&D professionals, the consensus is that investing in staff to prepare for the upturn is absolutely essential. 

Clearly, the changes we are going to face require preparation and planning, as companies will need to re-train staff and put in place the new health and safety procedures at the same time as getting their businesses up and running again. 

Hospitality and tourism critical to Covid-19 recovery

Tourism has always been a force for good by enabling cultures to come together. It also contributes significantly to job creation and directly and indirectly to economic growth.

So the impact of COVID-19 in totally disrupting the sector means that its rebuild will be essential. The re-set button must be ready to press when it is safe to do so. Plans must be ready to turn strategies into action. But a critical question must also be addressed: what would you do differently for the tourism industry to not just survive, but to prosper long term?

Training, productivity and performance: lessons from a chilean retailer

Published in Strategic HR Review, our detailed case study analysis demonstrates in one of the largest retail firms in Latin America how a tailor-made training intervention can improve workers’ performance and how — and by how much — investing in soft-skills can lead to productivity gains.  

The project so far has provided a training framework that is embedded in the organisation; the uniqueness is in building a training programme that impacts on the real needs of the business and develops its own internal capacity.

Staying connected with employees through online training

Finding ways to support businesses and employees through these troubling times has pushed many to think outside the box and away from the norm.  Businesses and organisations affected by the lockdown are looking for ways to cut costs, stay afloat and hold on to their employees.  And with many furloughed, businesses and staff alike are concerned with what the following months may bring.