WorldHost Customer Service Training

WorldHost is trusted by businesses and organisations to provide a world-class training programme that delivers excellence in customer experience through an innovative, human and transformative approach.  Our training content and delivery methods are informed by a proactive, insight-led strategy. We focus on what today’s customer wants and align this with strategic objectives, to achieve genuine, measurable results.

 

Our comprehensive variety of workshops represent a true business investment by maximising customer lifetime value, and by enabling progression at both a personal and business level.  The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome.

 

As an extension of our programmes, our recognition initiatives aim to build on the principles of excellence in customer service at an organisational, local, regional and national level.