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Does customer service need a human touch?

Does customer service need a human touch?

Universities in Mexico embed toolkit to improve work-based learning experiences

Universities in Mexico embed toolkit to improve work-based learning experiences

Survey reveals consumer expectations heightened as a result of inflationary price hikes

Survey reveals consumer expectations heightened as a result of inflationary price hikes

Queen Elizabeth II 1926-2022

Queen Elizabeth II 1926-2022

FREE training on offer to upskill businesses across Liverpool City Region to deliver a world-class welcome

FREE training on offer to upskill businesses across Liverpool City Region to deliver a world-class welcome

Blueprint for Tourism Sectoral Skills: Applying the principles globally

Blueprint for Tourism Sectoral Skills: Applying the principles globally

Implementing Apprenticeships: Sharing and learning from what works globally

Implementing Apprenticeships: Sharing and learning from what works globally

How to develop industry-relevant core skills in education and vocational training

How to develop industry-relevant core skills in education and vocational training

AA College Restaurant of the Year 2022 shortlist revealed

AA College Restaurant of the Year 2022 shortlist revealed

New Certificate in Delivering Training launches as part of train the trainer series

New Certificate in Delivering Training launches as part of train the trainer series

Bloc Hotel Birmingham awarded Games Ready Business recognition

Bloc Hotel Birmingham awarded Games Ready Business recognition

Giving chefs the skills and confidence needed to engage, support, develop and motivate their teams

Giving chefs the skills and confidence needed to engage, support, develop and motivate their teams

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