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Train now: Protective security and preparedness for customer-facing sectors

30 Mar 2026

Bookings are now open for the Level 3 Award in Counter-Terrorism Protective Security and Preparedness (CTPSaP), delivered by Skills for Justice Training, with People 1st supporting engagement across hospitality, retail, tourism, transport and wider public-facing environments.

This nationally recognised qualification is the only one of its kind endorsed by Counter-Terrorism Policing and the National Counter-Terrorism Security Office (NaCTSO). It has been developed to help organisations strengthen protective security capability and preparedness in environments where large volumes of people gather, work and interact.

For customer-facing sectors, protective security is no longer a specialist concern – it is a fundamental part of operating safely, maintaining public confidence and ensuring organisational resilience.

 

What the qualification covers

This five-day, tutor-led programme introduces the core principles of counter-terrorism protective security and preparedness, including:

  • Understanding terrorist threats and attack methodologies
  • Interpreting counter-terrorism threat assessments
  • Identifying and applying mitigation strategies
  • Contributing to risk assessments and preparedness planning
  • Developing written recommendations to strengthen security

Learners are assessed through a multiple-choice examination, written assignment and professional discussion.

Further course details can be found on the Skills for Justice Training website.

 

Learn from experienced professionals

Delivery is led by expert trainers with decades of frontline experience across counter-terrorism policing, protective security, crisis response and professional development – bringing practical, real-world insight into busy, customer-facing environments.

Meet the trainers

 

Book your place

Protecting publicly accessible spaces is now a shared organisational responsibility. As expectations continue to evolve, organisations must be equipped to identify risks, implement effective security measures and respond with confidence.

Classroom-based delivery is now available, with limited places on upcoming cohorts.

For group bookings, contact [email protected] to arrange on-site or location-specific delivery.

Book your space
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