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Key takeaways: How can we get tech training right?

03 Apr 2024
Jane Rexworthy, Executive Director, People 1st International

Last week the D Group hosted an enlightening event focused on the topic of “How can we get tech training right?” as part of their ongoing efforts to bring together industry leaders and experts to discuss important issues.

Sir Charlie Mayfield, Chairman of QA Ltd, delivered an inspiring led keynote speech that shed a light on the challenges and opportunities surrounding the optimisation of tech training. The event proved to be a thought-provoking platform for fostering meaningful discussions on navigating the myriad of technological advancements including the rapidly evolving fields of data analytics and AI solutions. It highlighted the increasing importance of designing and developing comprehensive strategies that foster skill development across all levels of the workforce.

Reflecting on the dynamic discussions, several key insights emerged for me:

  • Demand-driven education: Education must pivot towards developing skills that are aligned with market demands, ensuring a symbiotic relationship between skill acquisition and industry requirements.
  • Skills analysis and outcome visualisation: Employers should activate their training strategy by analysing skills needs, then mapping a clear pathway to achieve the desired outcomes and return on investment. Leveraging digital and technological tools to evaluate the skill gaps helps to establish a robust foundation for strategic interventions.
  • Refining and elevating competency-based learning: At the heart of effective tech training lies competency-based learning. The rigorous assessment methods within this approach clearly demonstrate progress in both business and individual performance.
  • Embracing lifelong learning: Acknowledging the dynamic nature of modern job roles and their constantly evolving skill needs highlights the importance of embracing lifelong learning as a core value within organisations.
  • Long-term strategy and patience: Effective integration of a skills development strategy requires a long-term strategic outlook. Although the benefits of these efforts may not be seen right away, commitment to the strategy will lead to business growth.
  • Knowledge retention and sharing: Developing mechanisms such as toolkits and standardised operating procedures helps to facilitate knowledge sharing and best practices amongst the workforce. Technology plays a key role in this process, making it easier to pass on information with ease.
  • Optimising Learning Management Systems: Investment in a Learning Management System tailored to the needs of the organisation helps to facilitate access to learning and resources. Developing the knowledge and expertise within the team to effectively analyse LMS data empowers the organisation to make informed decisions and track progress continuously.
  • Gamification and engagement in online learning: Given the decreasing attention spans in learning, it is important that online learning incorporates elements of gamification and interactivity to sustain engagement and maximise learning outcomes.
  • Balancing aptitude and technical proficiency in recruitment: Although technical skills are increasingly important, evaluating aptitude has become equally essential in recruitment efforts to allow for a well-rounded assessment of potential candidates.

Put simply, improving tech training goes beyond just learning new skills; it represents a whole new way of thinking for organisations. It’s about creating a culture where continuous learning, innovation and adaptability are valued and encouraged. By embracing these ideas, companies can effectively navigate the challenges of the digital age with flexibility and strength, positioning themselves for long-term success and staying ahead of the competition.

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