Helping employers attract new talent and develop their workforce

People 1st is the skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries focusing on transforming skills in the sector through the development of effective recruitment, training and talent management solutions.

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Our work in practice

Join an international businesswoman as she learns how the UK’s tourism and visitor economy sector operates and the impact that People 1st’s work has had on people and businesses in the sector.

A decade of success

Hear from the the individuals, employers, training providers and industry representatives we've worked with and supported over the past ten years.

Latest news


Retail WorldHost Celebrates 250th Customer Service ‘Champion’

Jewellery retailer Argento’s area manager Mairead McCusker has become the 250th person in Northern Ireland to complete the retail WorldHost customer service programme.


Hospitality blazing a trail for apprenticeships

Hospitality apprenticeships have today received a boost as the government announced its approval of the trailblazer senior chef – culinary arts and senior chef – production cooking standards


Retail industry employers setting the standard for new apprenticeships

Employers from across the retail industry are being encouraged to help refine apprenticeship standards that many leading organisations have developed as  part of the second round of apprenticeship trailblazers.


Travel industry employers setting the standard for new apprenticeships

Travel employers are being invited to help refine  apprenticeship standards as part of the industry’s role as an apprenticeship trailblazer.