Delivering performance through people

People 1st is a workforce development charity. We identify employers' needs and work in partnership with them to develop solutions that increase performance through people.

Find out more

Working with employers

We place intelligence at the heart of everything we do and have a breadth of world-class solutions that we can tailor for employers of all shapes and sizes.

Working with destinations

We offer a range of services to support regional and local bodies' growth plans, from destination organisations to councils and local enterprise partnerships (LEPs). Our research, talent management and training solutions will benefit your local employers.

Working with training providers

We work with colleges and training providers to support and accredit their delivery of training programmes and qualifications for our industries.

Student, employees and job seekers

Our career portals can help you with careers information and job opportunities in hospitality, tourism, passenger transport and travel. You can also access our free industry research to support your studies. Choose from the options below to get started.

Latest news


People 1st reiterates importance of employer-led apprenticeship system to Parliamentary Committee

Executive director, Martin-Christian Kent, has been invited to share People 1st’s expertise and views with the All Party Parliamentary Group for the Visitor Economy (APPG) this week, following the launch of an inquiry into apprenticeships and skills development in the hospitality and tourism industry.


The View from The Shard delivering a towering customer experience

The View from the Shard worked with People 1st to implement its standard-bearing WorldHost customer service training, proving it’s not just the building that is reaching new heights.


People 1st: With the £100m apprenticeship levy a reality, industry must have a say in its management

In the wake of Chancellor George Osborne’s announcement that the proposed apprenticeship levy is set to become a £3bn reality for UK businesses, People 1st says that, while the levy may not be positively received, the visitor economy sector must now maximise investment and secure a central role in its management.

Latest blog post

Why you can't afford to ignore the apprenticeship levy

Our executive director Martin-Christian Kent explores the potential pitfalls of the government's proposed apprenticeship levy, and why it's vital that businesses start thinking about them now.