Helping employers attract new talent and develop their workforce

People 1st is the leading skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries focusing on transforming skills in the sector through the development of effective recruitment, training and talent management solutions.

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Our work in practice

Join an international businesswoman as she learns how the UK’s tourism and visitor economy sector operates and the impact that People 1st’s work has had on people and businesses in the sector.

A decade of success

Hear from the the individuals, employers, training providers and industry representatives we've worked with and supported over the past ten years.

Latest news


Liverpool’s WorldHost City Region Ambition Realised

As a result of this year’s International Festival for Business (IFB), the Liverpool City Region has become the first in Great Britain to achieve the prestigious WorldHost customer service accreditation.


Tragus Group celebrates 50th employee to start apprenticeship programme

Tragus Group, the operator of major restaurant brands including Café Rouge, Strada and Bella Italia, has announced its 50th employee to join its new apprenticeship programme.


People 1st celebrates a decade of success

People 1st, the training and workforce development charity, has celebrated its 10th birthday and announced that it has delivered significant results and improvements across the hospitality, passenger transport, retail, leisure, travel, and tourism industries.


Travel businesses on the rise

A new report that looks at the state of play within the travel industry has highlighted that the travel industry is growing both in size and productivity and is set to continue to expand in the lead up to 2020.