Are you looking for practical support to measure your return on investment from apprenticeships?

58% of businesses are confident that they will see a positive return from their levy investment, but nearly two thirds have no measures in place to assess this. Our workshops will show you how to put realistic measurements in place.

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Put your business, and its reputation, at the very top of its game

Let WorldHost give your staff the tools they need to succeed in their roles - and ensure fantastic experiences for your customers

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The chef shortage: A solvable crisis?

11,000 more chefs are needed by 2022. But there were nearly 30,000 chef students in 2015/16 alone. So why are we still facing such a chronic chef shortage?

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Driving performance through your people

We provide insight-driven advice and tailored solutions that help our clients to grow performance and talent, drive customer excellence and maximise the value of apprenticeships

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How we help training providers

Joining our provider network can help you set yourself apart from the competition and create partnerships with businesses.

How we help employers

Our insight-driven approach enables our experts to transform your people strategy to increase retention, drive performance and boost productivity

Solutions

Growing performance & talent

Retain your best talent and increase productivity with a strategy that delivers results and mitigates against a range of key industry challenges.

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Apprenticeship consultancy

Recruit and develop motivated, skilled apprentices, and capitalise on the upcoming apprenticeship levy with our tailored support.

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Latest news

Employers confident they will see a positive return from the levy – People 1st publish annual apprenticeship pulse survey

According to the latest apprenticeship pulse survey The Apprenticeship Levy - One Year On, published by performance and talent management expert, People 1st, nearly two thirds of employers in the hospitality, retail, travel, tourism and aviation sectors are either confident or very confident that they will see a return on investment from their levy contribution. However, fewer than four out of 10 (38%) have a means of measuring their return as it currently stands.

07/03/2018

People 1st announces 20,000th person to be trained through WorldHost customer service campaign in Northern Ireland

Performance and talent management expert People 1st has announced the 20,000th person to be trained in its campaign to help Northern Ireland’s visitor economy businesses deliver fantastic experiences through the prestigious WorldHost® customer service training programmes.

13/02/2018

People 1st partners on European ‘Food for Thought’ project to address sustainability

Performance and talent management expert, People 1st, is leading on research activity in a European project that aims develop a new curriculum focused on local food systems and sustainable food practices.

06/02/2018

People 1st responds to the government’s T level consultation – an important opportunity for hospitality employers to help alleviate skills shortages in the sector

The new technical qualification reforms are set to be one of the biggest overhauls of post-school education in 70 years. People 1st has set out their response to the T level consultation, highlighting the critical need for employers to be involved at every stage. They are also inviting any hospitality employers who have not yet contributed their views to add to the People 1st submission.

05/02/2018

Eight easy steps to revolutionise your training programme and save money

Many large organisations have complex needs when it comes to training, and they’ll often try to fulfil these needs in equally complex ways. Here are eight simple steps that we have found help medium to large employers get the best possible training in place.

Linda Greenwood

23/03/2018

What a negative training ROI can tell you, and how to report it

After investing time and resources in training, it can be disappointing to find a negative return on investment (ROI) figure in your evaluation. But what can you learn from it?

Martin-Christian Kent

15/03/2018

5 top tips for non-levy paying businesses looking to invest in apprenticeships

Adam Rowledge is general manager of the Georgian House - a 60 bedroom boutique hotel located in London with 48 employees. He believes strongly in the benefits that apprenticeships present to business, with 25% of their current workforce engaged on an apprenticeship. Adam shares his five top tips for any businesses looking to invest in apprenticeships.

Adam Rowledge, general manager, Georgian House

14/03/2018

How non-levy paying businesses can benefit from the new hospitality apprenticeships – and how to get started

With so much focus in the media on the apprenticeship levy, it may often feel like small and medium sized businesses (SMEs) who are not in scope of the levy are overlooked, yet the new apprenticeships present a significant opportunity for businesses of all sizes. Annette Allmark answers the critical questions regularly asked by SMEs.

Annette Allmark

13/03/2018