Driving performance through your people

We provide insight-driven advice and tailored solutions that help our clients to grow performance and talent, drive customer excellence and maximise the value of apprenticeships

About us

How we help training providers

Joining our provider network can help you set yourself apart from the competition and create partnerships with businesses.

How we help employers

Our insight-driven approach enables our experts to transform your people strategy to increase retention, drive performance and boost productivity

Solutions

Growing performance & talent

Retain your best talent and increase productivity with a strategy that delivers results and mitigates against a range of key industry challenges.

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Apprenticeship consultancy

Recruit and develop motivated, skilled apprentices, and capitalise on the upcoming apprenticeship levy with our tailored support.

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Latest news

The Workforce Development Trust acquires key strategic elements of People 1st

The Workforce Development Trust today announced that it has acquired key strategic elements of People 1st , the skills and talent management organisation that went into administration early last week.

30/04/2018

Employers confident they will see a positive return from the levy – People 1st publish annual apprenticeship pulse survey

According to the latest apprenticeship pulse survey The Apprenticeship Levy - One Year On, published by performance and talent management expert, People 1st, nearly two thirds of employers in the hospitality, retail, travel, tourism and aviation sectors are either confident or very confident that they will see a return on investment from their levy contribution. However, fewer than four out of 10 (38%) have a means of measuring their return as it currently stands.

07/03/2018

People 1st announces 20,000th person to be trained through WorldHost customer service campaign in Northern Ireland

Performance and talent management expert People 1st has announced the 20,000th person to be trained in its campaign to help Northern Ireland’s visitor economy businesses deliver fantastic experiences through the prestigious WorldHost® customer service training programmes.

13/02/2018

People 1st partners on European ‘Food for Thought’ project to address sustainability

Performance and talent management expert, People 1st, is leading on research activity in a European project that aims develop a new curriculum focused on local food systems and sustainable food practices.

06/02/2018

Eight easy steps to revolutionise your training programme and save money

Many large organisations have complex needs when it comes to training, and they’ll often try to fulfil these needs in equally complex ways. Here are eight simple steps that we have found help medium to large employers get the best possible training in place.

Linda Greenwood

23/03/2018

What a negative training ROI can tell you, and how to report it

After investing time and resources in training, it can be disappointing to find a negative return on investment (ROI) figure in your evaluation. But what can you learn from it?

Martin-Christian Kent

15/03/2018

5 top tips for non-levy paying businesses looking to invest in apprenticeships

Adam Rowledge is general manager of the Georgian House - a 60 bedroom boutique hotel located in London with 48 employees. He believes strongly in the benefits that apprenticeships present to business, with 25% of their current workforce engaged on an apprenticeship. Adam shares his five top tips for any businesses looking to invest in apprenticeships.

Adam Rowledge, general manager, Georgian House

14/03/2018

How non-levy paying businesses can benefit from the new hospitality apprenticeships – and how to get started

With so much focus in the media on the apprenticeship levy, it may often feel like small and medium sized businesses (SMEs) who are not in scope of the levy are overlooked, yet the new apprenticeships present a significant opportunity for businesses of all sizes. Annette Allmark answers the critical questions regularly asked by SMEs.

Annette Allmark

13/03/2018