Helping employers attract new talent and develop their workforce

People 1st is the skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries focusing on transforming skills in the sector through the development of effective recruitment, training and talent management solutions.

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Our work in practice

Join an international businesswoman as she learns how the UK’s tourism and visitor economy sector operates and the impact that People 1st’s work has had on people and businesses in the sector.

A decade of success

Hear from the the individuals, employers, training providers and industry representatives we've worked with and supported over the past ten years.

Latest news


Migrants key to supporting the hospitality industry

New research released today by People 1st has shown that migrants play a significant role in the hospitality industry and are filling key roles at all levels of business.


Passenger transport increasingly reliant on migrants

People 1st has shown that migrants are playing an increasingly important role in the passenger transport industry, with more than 20% of all roles filled by people from abroad and covering all levels of business.


Liverpool’s WorldHost City Region Ambition Realised

As a result of this year’s International Festival for Business (IFB), the Liverpool City Region has become the first in Great Britain to achieve the prestigious WorldHost customer service accreditation.


People 1st celebrates a decade of success

People 1st, the training and workforce development charity, has celebrated its 10th birthday and announced that it has delivered significant results and improvements across the hospitality, passenger transport, retail, leisure, travel, and tourism industries.