Delivering performance through people

People 1st is the workforce development expert for the hospitality, tourism, travel, passenger transport and retail industries. We work in partnership with employers to develop solutions that increase performance through people.

Find out more

Working with employers

We place intelligence at the heart of everything we do and have a breadth of world-class solutions that we can tailor for employers of all shapes and sizes.

Working with destinations

We offer a range of services to support regional and local bodies' growth plans, from destination organisations to councils and local enterprise partnerships (LEPs). Our research, talent management and training solutions will benefit your local employers.

Working with training providers

We work with colleges and training providers to support and accredit their delivery of training programmes and qualifications for our industries.

Student, employees and job seekers

Our career portals can help you with careers information and job opportunities in hospitality, tourism, passenger transport and travel. You can also access our free industry research to support your studies. Choose from the options below to get started.

Latest news


People 1st unveils shortlist for 2016 Shine Awards

People 1st is pleased to announce the shortlist for this year’s Shine Awards, which celebrate the achievements of women working in hospitality, leisure, travel and tourism, as well as the mentors, ambassadors and businesses that support gender diversity in those industries.


Shortlist Announced for People 1st Sponsored AA College Restaurant of the Year Award

Three college restaurants have been shortlisted for the AA College Restaurant of the Year Award, sponsored by People 1st, following a day of judging held at the Lancaster London on Monday 6 June.


People 1st helps employers ‘stay on top’ of apprenticeship changes

The countdown to the introduction of the apprenticeship levy has started and People 1st is pleased to announce the creation of its Apprenticeship Network, providing expert insight and guidance to member businesses interested in keeping ahead of the curve on apprenticeship reform and the introduction of the levy.


Shine Lifetime Achievement Award to honour catering legend Robyn Jones

People 1st is pleased to announce that the Shine Awards lifetime achievement category is to be renamed in honour of legendary catering entrepreneur and CH&Co founder, Robyn Jones OBE, who passed away last year aged just 54.