Delivering performance through people

People 1st is a workforce development charity. We identify employers needs and work in partnership with them to develop solutions that increase performance through people.

Find out more

Our work in practice

Join an international businesswoman as she learns how the UK’s tourism and visitor economy sector operates and the impact that People 1st’s work has had on people and businesses in the sector.

A decade of success

Hear from the the individuals, employers, training providers and industry representatives we've worked with and supported over the past ten years.

Latest news


A more systematic approach to training will help hospitality employers ensure a return on their investment

The latest insight report from People 1st suggests that the hospitality industry needs to develop a more systematic approach to training. 


Continuum Attractions set new customer service benchmark for visitor attractions

Continuum Attractions has become the first visitor attractions group in the UK to achieve WorldHost Recognised Business status - a national recognition for commitment to customer service - across all of its attractions.


Newmarket champion in customer care stakes

Newmarket has become the first town in the country to gain an Olympic standard in customer care.


People 1st and Skills Minister recognise apprenticeship trailblazers at Hospitality House

On Monday 2 February, People 1st welcomed Nick Boles MP, Skills Minister and Mike Freer MP, Finchley and Golders Green to Hospitality House.