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- People 1st Olympic survey
- People 1st and industry leaders address the skills gap
- HAB moves over to City & Guilds
- City & Guilds relationship enables new initiatives for sector
- Employees Think Holroyd Howe is Tops!
- Thomas Cook UK & Ireland - Top Big Company
- Holiday Extras - Still the 23rd Best Small Company to Work For!
- Hotel wants uplifting Doric voice
- Gambling 'major boost to economy'
- Web yet to make real impact
- Antony Worrall Thompson criticises foreign workers for poor service levels
- Jamie Oliver has slated the Government's efforts to improve the service
- Jamie Oliver does more to improve school meals than Government, say parents
- Eating out in the UK is a 'postcode Lottery' when it comes to food safety
- Jessica Cain scoops the Olive Barnett award 2006
- Brigid Simmonds receives an OBE for her work in sport and Leisure
- 706 versus NVQ – a debate with a conclusion?
- National Hospitality Skills Academy bid shortlisted
- Third English National Skills Summit takes place
- National Skills Academy Bid Approved
- Leitch Review Into Skills Calls For Increased Employer Involvement
- What is the Leitch Review?
- National Skills Strategy Launched in England
- Lack of Training Leads to Business Failure
- Olympic opportunity to shed UK's Fawlty service image
- Government Faces Chef Skills Shortage Own Goal
- £100 Million Boost for National Skills Academy
- Cotton Announced as National Skills Academy Chair
- Sector Employers get £112 Million Training Boost
- Hats off for CEO News
- People 1st Launches National Campaign to Improve Sector Image
- People 1st Strengthens Board
- People 1st and BHA Welcome The Addition of Skilled Chefs To UK Shortage Occupation List
- Over 90 Percent of Travel Industry Job Seekers Look For Employers Who Offer Good Training
- SSCs Relicensing Welcomed By People 1st
- Cooking Diploma Funding Shortfall
- 10,000 Registrations Milestone Reached For UKSP
- From Competence To Excellence
- Stonebow Star Shines
- Nearly Half of UK Workforce Plans Career Change as Recession Looms
- Minister For Schools and Learners Meets Students and Employers to Learn about New Diploma in Hospitality
- Millions to Gain Right to Time to Train
- McDonald's Puts Apprenticeships on the Menu
- Calling All Chefs
- First Junior Chefs' Academy Arrives in Northern Ireland
- Entries Sought For Young Chefs With The X Factor
- UK's Sector Skills Councils Appoint First Alliance CEO
- People 1st Hosts Free Apprenticeships Seminar
- People 1st Launches Apprenticeships Drive In Run Up To 2012 Games
- Major Funding Boost for Management and Leadership Training in Northern Ireland
- Words Of Wisdom
- People 1st Hosts Diploma In Hospitality Employer Champions Event
- Skills Excellence Tops The Menu
- 24th Annual PATH Conference
- Ministers And Catering Industry To Work Together To Tackle Skills Shortage In Asian And Oriental Cuisine
- National Skills Academy For Hospitality Endorses Best Quality Hospitality Training Programmes
- 57 Consortia Set To Deliver New Diploma In Travel And Tourism From 2010
- People 1st To Launch Major Research Report
- Academy Supports Living Ventures Management Programme
- Minister Serves Up Second Helping of Junior Chefs' Academy
- Whitbread Director Joins People 1st Board
- People 1st Rated 'Good' In Relicensing Assessment
- Hospitality Sector Must Prepare For Recovery
- Smiles Of Britain Launches To Celebrate Britain's Best Customer Service
- Employer Event For The Diploma In Hospitality
- Professional Chef Diploma Student Scoops Award
- McDonald's Fairhurst Is Top For HR
- "Big Tick" For Junior Chefs' Academy
- ABTA Win For Diploma Chair
- You're Hired! Taste Of London Supports Apprenticeships
- New Channels For Fresh Talent For Hospitality
- Hospitality Competitors For WorldSkills 2009 Announced
- Helping Hand for Londoners Into Hospitality Jobs
- Sizzling Hot Customer Service Forecasted
- National Skills Academy Brings Touch Of Disney To The UK
- Recession Busting For Small Hospitality Businesses
- National Skills Academy Offers Free Places On Disney Programme
- Big Changes Afoot For Scottish Tourism And Hospitality
- David Fairhurst Appointed Chairman of People 1st
- Hospitality Contestants Impress In Calgary!
- Harrison Boss To Chair Steering Group
- Top Accolade For People 1st
- Don't Gamble On Training – It Could Cost A Fortune
- Junior Chefs' Academy Wins Its First NI Award
- Professional Cookery Diploma Scoops Top Training Award
- Cherie Blair Supports Women In Leadership Initiative
- Recruitment Campaign Launched for Tourism Ambassadors
- Free Employer Masterclasses
- Darlington College Becomes First To Deliver Academy Customer Service Programme
- New Services On Tap As Publicans Diversify
- Skills Building On The Menu As Compass Backs Junior Chefs' Academy
- Government Announcement On Official Shortage Occupation List
- Industry Must Unite For WorldSkills London in 2011, Says People 1st
- 2010 Wessex Salon Culinaire Set To Stage WorldSkills UK Hospitality Competitions
- World Class Training From Stonebow
- Gambling Industry Raises Its Game
- UKSP Shortlisted For Caterer Web Award
- Sri Lanka Seeks Advice on Sector Skills
- Skilled Young Chef Makes Plea To Business Leaders Ahead Of WorldSkills London 2011
- Win A Chef Masterclass With The National Skills Academy For Hospitality
- Final Call For Travel And Tourism Entrepreneurs Of The Future
- Free Customer Service Training For London Businesses
- New Year’s Honours For Academy Board Members
- Academy Brings Disney Institute Back to the UK Through Series of Webinars
- Hotelympia 2010: Skills and Training Solutions to Prepare For Recovery
- Women Who Triumphed Against the Odds Shine at Hospitality Awards Night
- Industry Bid For National Academy for Travel and Tourism
- People 1st Achieves 'Outstanding' 2 Star Status In Best Companies Accreditation
- Apprentices Are More Productive Than New Staff Say Employers
- Celebrity Masterclass for Junior Chefs' Academy
- Hospitality and Tourism Educators Initiative Driving Up Skills Agenda
- New Diploma to Launch in British Tourism Week
- Celebrating Star Apprentices And Their Employers – Last Call For Award Nominations!
- Women 1st Highlights Shortage Of Women In Leadership Roles In North East Hospitality Event
- Bid For National Skills Academy For Travel And Tourism
- People 1st Reforms Hospitality And Travel And Tourism Qualifications
- Last Chance For London Businesses To Benefit From Free Customer Service Training
- Teachers Turn To Employers For Diploma Lesson Planning
- New Hospitality Diploma Attracts Students
- People 1st responds to the UK Commission for Employment and Skills’ 2009 National Employer Skills Survey
- No Basil Fawltys Here!
- TV Chef Lesley Waters Teams With Women 1st For Inaugural Mentoring Workshop In Manchester
- New Travel And Tourism Diploma Unveils At BOBI With Unprecedented Support From The Industry
- Twelve Point Action Plan For Community Pubs
- Start Up Travel and Tourism Winners Announced
- National Training Awards – An Award With Real Return
- Ethnic Chefs Strategy Published
- Events Industry Is Losing Out On Training Opportunities, Report Finds
- National Skills Academy for Hospitality Extends Disney Institute Programme For 2010
- Mickey Picks Disney Bursary Winner From Visit London Partners
- UKSP Registrations Hit 50,000!
- Searching For The Apprenticeship Stars Of Hospitality
- Learning From The Success Of The Vancouver Winter Olympics
- PATH Conference 2010 - 'Adding Real Value To Businesses'
- People 1st Nominated For National Awards
- Junior Chefs' Academy Wins Prestigious Janus Award
- 'The Best Thing To Happen To Hospitality'
- Alliance of Sector Skills Councils Welcomes Recognition And Approval Rating For Sector Skills Councils
- Teachers Think Like Tourists At Launch Of Tourism Teaching Resource
- More Women in Hospitality Now Aim for Senior Positions Following Groundbreaking Women 1st Initiative
- Mixed Fortunes For Hospitality, Leisure, Travel And Tourism
- Capitalising On The Legacy Of The Ryder Cup
- Michelin Star Chef Michael Caines Launches Pioneering Women 1st Chef Development Programme
- Subsidised Leadership and Management Training
- W5 Is 'Visitor Inspired'
- Stars In Hospitality Revealed
- New Website For Stonebow
- Stonebow Boosts Businesses With Positive Psychology
- Five More Excellent Colleges Revealed By National Skills Academy Hospitality
- Trainee Chef Named Young Apprentice Of The Year
- Scottish Hospitality Employers Ask Employees – Just How Good Are We?
- People 1st Launches New Hospitality and Catering Apprenticeship Scheme
- New Apprenticeships For Travel Services
- End The Macho Culture in Kitchens, Says Michael Caines At Women 1st Female Chef Programme Launch
- Get Your Business Online At Free Events For SMEs
- Welsh Employers Give Thumbs Up To Apprenticeship Programme
- Supporting Business and Education To Develop Future Talent
- Coping With Rising Food Prices
- Top Tips On Maximising Your Presence Online
- HR Hat-trick For People 1st Chair
- Employer Input Needed For Research Into Apprentice Pay
- Bridging The Customer Service Skills Gap
- People 1st Call For NI Working Group
- Hospitality Industry Could Save Millions As Professional Cookery Diploma Numbers Soar
- Scotland’s Best Employers in Hospitality Revealed
- UK Named World's 4th Most Admired Country
- Financial Support For Small Tourism Businesses In Scotland
- Asian And Oriental Restaurants Can Tackle Immigration Cap With New Apprenticeships
- Women 1st Launches Search for 100 Most Influential Women in Hospitality and Travel
- One In Six Businesses Struggle To Find The Right Training For Staff
- Businesses Lose Valuable Resource As Women Leave
- Hospitality and Tourism Businesses Boost Leadership Skills With Stonebow's NLP Expertise
- National Campaign Launched To Tackle UK’s Poor Customer Service Record Ahead Of 2012 Olympics
- National Skills Academy Launches New E-Academy For Hospitality Industry
- New Pool Of Work-Ready Talent For Hospitality Businesses
- People 1st Increases Industry Presence On Board And Council Of Members
- Apprenticeship Week 2011 – What Are You Planning?
- McDonald's Appoints David Fairhurst As Chief People Officer, Europe
- 2011: The Year Of Collaboration
- Fund To Create 50,000 Jobs In Tourism And Boost The Economy Is ‘On Target' To Reach £100m
- UK Businesses Need To Prepare Now To Maximise Share Of Olympic Revenue
- Businesses That Fail To Cater For Customers With Disabilities Will Lose Out On Olympic Revenue
- End of Default Retirement Age
- Apprenticeships Key To Hospitality, Leisure, Travel and Tourism Growth and Succession Planning, Says People 1st
- Launch Of People 1st Training Company
- VisitBritain Refocuses To Deliver Global Marketing Campaign
- Tourism Is Top Of The Agenda For Derry
- Caterer.com Launch National Awards Recognising Hospitality Industry's Best Employers
- Call For Professional Trainers To Help Improve UK Customer Service Standards Ahead Of Olympics
- Merlin HR Director Joins People 1st Members Council
- Women 1st Top 100 and Shine Awards – Last Chance To Nominate!
- Angela Hartnett MBE, Robyn Jones OBE and Amanda Wills Among Leading Women 1st Top 100 Nominees
- BII Announces Plans To Launch The First Apprenticeship Programme Specifically For Pubs
- People 1st Achieves Top 100 Best Places To Work Listing
- First 'Olympic Standard' Hotel Staff Receive WorldHost Medals From Welsh Assembly Minister
- Wolf Review Undermines Chef Recruitment And Skills Base
- Women 1st Announces Shine Awards Shortlist
- WorldHost Is The Customer Service Training Of Choice For Bespoke Hotels
- Lack Of Staff Motivation And Respect Hampers UK Businesses
- Celebrating Diversity: Teletext Holidays, McDonald's and Firmdale Hotels Amongst Shine Business Awards Shortlist
- Businesses Compete for Top Accolade as Hospitality Awards Deadline Approaches
- Women 1st Announces 2011 Shine Award Winners and Unveils Top 100 Most Influential Females
- New Government Funds For Leadership And Management Training
- Future Of The National Skills Academy For Hospitality
- Get Your Excellent Training Recognised!
- Pubs To Get Qualified Staff Through New Partnership
- People 1st Nominated For National Award
- The Hempel Recruits First Graduate From Recruitment Academy
- Red Tape – Have Your Say!
- Race For Customer Service Trainers Reaches Quarter Way Mark
- Security Smile Ambassador for 2011 Revealed
- Hospitality And Travel Businesses Reminded To Switch To New Apprenticeships
- Managing Remotely - A Question of Trust
- Hospitality Boost As Job Postings And Applications Soar
- GoSkills And People 1st Merger Plans - Call For Employer Views
- Tourism Society Conference To Focus on 'Innovation And Reinvention'
- New National Standard For Customer Service Training Launched To Help Tackle Poor Customer Service Within The Scottish Hospitality And Tourism Sector
- People 1st Shortlisted For Best Employers in Hospitality Award
- Britain Needs To Work On Its Service With A Smile Ahead Of Olympics
- Career Boost For Female Staff In Hospitality And Travel As Women 1st Secures New Funding For Training
- People 1st And GoSkills Merge To Provide Strong Voice For The Industry
- WorldHost Customer Service Training Awarded London 2012 Inspire Mark
- Scottish Tourism Minister to Launch WorldHost in Scotland on 27 July
- David Fairhurst Appointed to the UK Commission for Employment and Skills
- Campaign Launched in Scotland to Promote the Value of Service With a Smile
- Hospitality Apprenticeship Awards 2011 Open For Entries
- Airport Passengers Set To Get Better Experience
- BII Apprenticeship Launch
- New Date and Deadline for Best Employers in Hospitality Awards 2011 Scotland
- Transient Workers Cannot Fill Growing Management Shortage
- Fairhurst Makes It Four in a Row as HR's Most Influential
- Women 1st Event to Help London's Female Hospitality and Travel Staff Enhance Career Prospects
- "Licensed to Profit" Pubs, Bars and Clubs Business Bootcamps
- Hospitality Industry Celebrates HR Achievements at Awards Night
- Birmingham and Manchester Businesses Urged to Prepare Now to Maximise Share of Olympic Revenue
- UKSP Gets Involved in WorldSkills 2011
- GREAT Campaign to Fly the Flag for Britain
- World Class Training Prize up for Grabs at WorldSkills 2011
- Businesses Need to Take Customer Service Seriously to Make the Most of the Olympics
- Gold Medal Winner Champions Service at The Maldron
- Hospitality To Beat Double Dip Recession
- Brian Wisdom – ‘Intellectual Curiosity'
- Stella West-Harling to Lead Women 1st Initiative in the West Country
- Are You a 'Go-Getter' or a 'Guru'?
- Caterer.com Reveals the Best Employers in Hospitality 2011 Scotland
- Are You Ready To Welcome Our Olympic Visitors?
- Strand Palace Awarded First WorldHost Recognised Business Status
- Marriott Hotels in Scotland Joins Women 1st to Demonstrate Commitment to Female Staff
- UKSP Shortlisted For Web Award
- Driving Good Customer Service in Cardiff?
- Additional Funding for Training Programme for Women in Passenger Transport
- Minister Launches New Hospitality Guild
- People 1st Embarks on Major Survey
- Can’t Offer a Pay Rise? Training and Career Development Offers Employers Valued Alternative
- New £1bn Youth Scheme Could Fill Sector Vacancies
- Capitalise on Limited Window of Opportunity
- People 1st Secures £6.8Mn for Ambitious Programme for Hospitality, Passenger Transport, Travel and Tourism
- Rail Critical to UK Recovery
- Skills Summit Showcases Best Practice for Hospitality and Tourism in Wales
- UKSP Scoops Top Hospitality Web Award
- Bus Drivers in Wrexham Pick-Up Passengers With a Smile
- People 1st and the Northern Ireland Tourist Board Announce Strategic Partnership to Boost Customer Service in Advance of World-Class Events
- Win a Week's Work Experience at The Dorchester with UKSP
- B&B provides stunning service to match the views thanks to WorldHost
- PACE Conference & Exhibition 2012 to inspire the entrepreneur within!
- What Do You Want?
- UK graduates frustrated by levels of responsibility
- David Fairhurst – ‘Leadership Training in the Internet Age’
- Mike Williams – The WOW Factor
- Scottish businesses urged to prepare NOW to maximise their share of Olympic Games revenues
- National Apprenticeship certification system launched for England
- Nominate Your Local Tourism Superstar
- Six-month countdown begins for businesses to get ready for the Games
- Are you ready to welcome the world to Northern Ireland in 2012?
- Welcome Boost for New Publicans
- Operators Aim to Make England’s Airports ‘The Most Welcoming in the World’
- Women 1st and AWTE to Host Networking Event in March
- People 1st- Walking The Apprenticeship Walk
- The Institute of Hospitality promotes age diversity in the workplace
- McDonald's to offer national qualification to London 2012 Games Makers looking for work
- Scottish Thistle Awards Now Open For Entry
- Simon Vincent appointed Chair of Hospitality Guild
- Women 1st Shine Awards Open for 2012 Entries
- Every manager has a leadership responsibility
- Women in Travel to Benefit from Mentoring Programme
- People 1st Launches Inspirational Skills Legacy Programme
- Tour guides and bed testers snatch top slots in dream hospitality and tourism jobs poll
- Towns striving for customer service excellence set example for UK business ahead of the Olympic Games
- Hospitality Management Opportunities Increase as Olympics Approach
- Asian and Oriental cuisine to tackle youth unemployment
- Students get ahead of the competition with Olympic employment masterclass
- Industry leadership challenges
- Britain urged to warm up the welcome with just 100 days to go
- Visit the People 1st Training Company at the HRD Conference and win a new iPad
- Lynne Franks supports Women 1st and calls for gender diversity in hospitality
- Perth College latest to sign up to WorldHost training programme
- Tourism and hospitality specialists join forces to help Bath businesses
- Entries for Women 1st Shine Awards to close in ten days – Get nominating!
- The Master Innholders and Institute of Hospitality launch new Diploma
- Savoy Educational Trust to sponsor scholarships for new Edge Hotel School
- 25 new members to be inducted to prestigious Women 1st Top 100 Club
- One more week to shine!
- National Apprenticeship Awards and National Training Awards 2012 join forces and open for nominations
- Centres of Excellence to support Asian and Oriental restaurant owners in London
- Final shortlist revealed for Caterer.com’s Best Employers in Hospitality Awards 2012 England and Wales
- Skills gaps present challenges for the passenger transport sector
- Free WorldHost customer service taster session on 13 June
- Asian and Oriental restaurants booming in the South East
- Radio campaign launched to encourage world-class customer service ‘ahead of the Games’
- The acclaimed annual Janus Awards at Titanic Belfast
- Special offer until Friday - discounted Women 1st Conference tickets for mentors/mentees
- People 1st appoints two executive positions
- Effective Management and Leadership Masterclasses at Women 1st Conference
- Feminine insight can drive business growth says Lynne Franks at Women 1st event
- Celebrating Diversity: Women 1st Announces 2012 Shine Awards Shortlist
- Travel Weekly launch new magazine to showcase careers in the travel industry
- The business of success: Women 1st announces 2012 Shine Awards company shortlist
- McDonald’s CEO to deliver keynote speech at women’s leadership conference
- Women 1st announces 2012 Shine Award winners and inducts 30 remarkable women into Top 100
- People 1st takes leading role in apprenticeship review
- Training to give Wales Olympic gold in customer service
- Training to give Kent an Olympic gold in customer service
- Are leaders out of sight, out of mind?
- People 1st calls for employers to speak up as Government reviews apprenticeships for the hospitality sector
- Herm Island – The UK’s first WorldHost Island
- Minister supports move to professional development in events industry
- Response to research showing nearly half of young people wouldn't consider a career in hospitality
- Tourism industry offers great career opportunities for students in Northern Ireland
- People 1st Scotland Launches Inspirational Skills Legacy 2014
- Hospitality Guild Launches Apprenticeship Awards
- People 1st to acquire National Skills Academy for Retail and Standards Setting Body for Retail
- People 1st to help set up Panamanian sector skills council
- YouGov poll finds that almost 1/3 of young people would consider working in Asian and Oriental restaurants but apprenticeship places remain unfilled
- Restaurants set the pace to attract fresh talent
- Champions of Boardroom Diversity: Women 1st Launches Corporate Membership
- Unilever offers students a healthy education
- People 1st Training Company launches management training to help businesses ensure Olympic legacy
- Last chance to nominate for the Hospitality Guild Apprenticeship Awards
- VisitEngland’s Visitor Economy Forum
- Hospitality Guild and Academy of Food & Wine Service executive appointments
- YO! Sushi to Host Women 1st ‘Health, Wealth and Networking Event’
- Apprenticeship takes hospitality professionals higher
- Northern Ireland ready to welcome world
- Shortlist announced for the Hospitality Guild Apprenticeship Awards
- People 1st helping sector employers come together in bid to access £150m funding pot
- New funding to help passenger transport businesses attract and develop women
- £500,000 funding secured for development of Hospitality House
- Career information website wins industry recognition
- People 1st finds positive aspects in Richard Review recommendations
- Marriott to Host Women 1st 2013 Conference and Shine Awards
- Northern Ireland businesses to benefit from subsidised customer service training in lead-up to major tourism events in 2013
- The AA offers hotels new customer service training programme
- Can women climb the career ladder without making sacrifices? Join the debate
- People 1st Training Company to host afternoon of free training seminars for hospitality businesses
- Recognising Outstanding Women: Nominations Open for 2013 Women 1st Shine Awards
- People 1st makes appointment to support Panama skills council
- New apprenticeship category for Janus Awards
- Hospitality Guild calls on employers to Act NOW! on apprenticeships
- Lessons from food service management can improve business productivity
- People 1st adds new element to PACE conference
- Northern Ireland masters customer service
- Hospitality industry gears up for National Apprenticeship Week
- People 1st launches revised Scottish alcohol licensing qualification
- CPL Learning takes part in National Apprenticeship Week
- People 1st leads by example as a Top 100 Organisation
- People 1st calls for employer support to access share of £250m skills funding pot
- VisitEngland puts customer care at the heart of English Tourism Week 2013
- State of the Nation 2013 finds businesses should retain and train for future success
- Conference brings sector together to shed light on skills and recruitment issues
- Driving Boardroom Diversity: Women 1st Launches Training for Senior Female Managers
- Women 1st extends deadline for 2013 Shine Awards
- Entries open for the National Skills Academy for Retail Rising Stars Awards 2013
- Oxford retailers get training boost thanks to city council and NSA for Retail
- Cheshire Oaks sees 10% sales increase after undergoing WorldHost training
- Cheshire Hospice is first charity to gain WorldHost accreditation
- Ernst & Young diversity ambassador to highlight best practice at Women 1st 2013 Conference
- Bristol Airport becomes Britain’s first WorldHost airport
- Shortlist announced for the Hospitality Apprentice of the Year Award
- New careers website a “game changer” for passenger transport and travel employers
- A new beginning for skills organisation
- Hospitality Guild Launches College Accreditation
- East Kilbride Shopping Centre puts customers first and is awarded WorldHost Recognised Business status
- Devon shopping outlet achieves prestigious WorldHost award
- Holly House becomes first UK hospital to receive status
- People 1st seeks employer feedback on apprenticeship content and delivery
- People 1st calls for employers to speak up as Government reviews apprenticeships and youth training for the hospitality industry
- Online register recognises professional driver trainers
- Trustee appointments place People 1st in unique position of influence
- Women 1st launches the practical guide to boardroom diversity in hospitality, passenger transport, travel and tourism
- People 1st Training Company launches e-learning programme to help SMEs in customer service
- Women 1st Announces 2013 Shine Awards Shortlist
- Traineeships a welcome option for hospitality businesses
- Women 1st Conference to offer personal development masterclasses
- Hospitality apprenticeship rates continue to rise
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