Benefits of Training - Hospitality
This section contains case studies of businesses in the hospitality industry who have benefited from investing in the development of their people.
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26 April 2010
Benefiting From Funded Training: Patara Fine Thai Cuisine
Thai restaurant chain Patara believes that additional training during the recession will be key in the upturn, and worked with People 1st and London Brokerage to put 15 members of staff through a funded customer service course.
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25 November 2009
Train To Gain: Coffee Snobs
Case study on Costa Coffee franchise, Coffee Snobs Ltd, which trained over 12 individuals through People 1st's sector compact - part of the Train to Gain funding programme.
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18 September 2009
Reducing Labour Turnover: Red Carnation Hotels
Case study on hotel chain Red Carnation, which has reduced labour turnover by over 50 percent by investing in training. saving over half a million pounds in recruitment costs.
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18 September 2009
Business Impact of Investing in Management and Leadership Training: Red Carnation Hotels
Case study on Red Carnation Hotels, which has increased occupancy rates to over 90 percent following the introduction of its Ambassadors in Management programme in 2001.
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27 June 2009
Business Benefits of Investing in Training and Development: Malone Lodge Hotel
Case study of the award-winning 4* Malone Lodge Hotel in Belfast, where sales increased by 16 percent in a year after developing two new training initiatives for its staff.
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