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The Skills & Productivity Problem, 2015

Did you know that by improving productivity by just one percent, the hospitality and tourism industry could contribute an additional £1.43 billion to the UK economy?

It's an impressive figure, and one that is certain to have a big impact on businesses' bottom lines too.

But the industry is currently facing a productivity crisis, with high employee turnover leading to a skills gap that has left its businesses 58% less productive (per employee) than those in other sectors like manufacturing.

In our 2015 report, The Skills and Productivity Problem, we explore the current 'state of the nation' for skills in the hospitality and tourism industry and offer suggestions to help employers improve their staff retention.

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The performance & talent management revolution: Driving productivity in hospitality & tourism

Our exclusive report, 'The performance and talent revolution: Driving performance in hospitality and tourism’ is based on interviews with 40 major UK brands in the sector and explores how businesses are addressing the growing challenge of how to increase their productivity and performance in order to stay competitive - amid a perfect storm of rising costs, increasing recruitment difficulties and changing employee attitudes, compounded by the uncertainty around Brexit.

View the report