WorldHost M-learning keeps the WorldHost Principles of Customer Service training alive in the heart of every learner.
Its 11 interactive lessons have been specifically designed to help refresh learners’ skills on an ongoing basis, with videos and quizzes that are delivered straight to their laptop, smartphone or tablet each month.
The benefits of using WorldHost M-learning to supplement your staff’s customer service training include:
Who’s it for?
WorldHost M-learning is for learners who have previously completed WorldHost Principles of Customer Service classroom training. It’s designed to refresh their knowledge - and make it stick!
What does the course cover?
WorldHost M-learning includes the following 11 lessons:
Each lesson includes a video that covers the key topics, followed by a short ‘knowledge check’ quiz. One lesson will be unlocked each month, and learners will receive an email letting them know that it’s ready to view.
Experience it for yourself – take the first lesson here for free!
To discuss running an in-house course for your business, please complete the enquiry form or call us on 0203 074 1212
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