5 top tips for non-levy paying businesses looking to invest in apprenticeships
Guest blog from Adam Rowledge, general manager, Georgian House
Adam Rowledge is general manager of the Georgian House - a 60 bedroom boutique hotel located in London with 48 employees. He believes strongly in the benefits that apprenticeships present to business, with 25% of their current workforce engaged on an apprenticeship. Adam shares his five top tips for any businesses looking to invest in apprenticeships:
- Treat apprentices in exactly same way you would any other member of team. We recruit everyone into a role in the same way without differentiating. As an absolute minimum, we pay the national living wage, regardless of age and whether they're on an apprenticeship or not.
- Invest in people to keep them in the business. The retention benefit is the key thing to focus on rather than seeing the apprenticeship investment as an additional cost. When comparing an apprenticeship to what it costs to replace employees that leave the business, you’ll see the difference to your bottom line in addition to higher levels of engagement and increased guest satisfaction.
- Take the time to select the right training provider. You should approach this in the same way that you would in selecting a member for your team. It's all about choosing a provider with the right cultural fit that will deliver to meet the demands of your business.
- Be creative with the 20% off-the-job training requirement. People see the 20% off-the-job training requirement as a challenge or burden, but it’s opened our eyes to how we can better develop our people. Taking them to conferences, trade shows, and giving them access to culinary clubs, live demos from chefs etc. means we can provide a fuller and more rounded development experience for our people. Ultimately this results in better productivity, better guest experience and better retention.
- Understand the end-point assessment. Invest time in understanding what your apprentices are going through. You need to be aware in order to provide them with the support they need.
“Apprenticeships are a fantastic solution to help tackle the skills challenges facing hospitality employers. For the good of our industry, I hope more businesses will invest in apprenticeships and their people for the long term”
Find out more about how apprenticeships can benefit your business:
Access the latest webinar Hospitality apprenticeships for non-levy paying businesses from People 1st, run in association with the British Hospitality Association and ALMR, to get up to speed so that you feel informed, confident, and ready to see how the new apprenticeship standards could work for your business.