Articles

This section contains articles on key themes, written by members of our research team.

Many of the factors affecting the sector go beyond specific industry and geographic areas. These include particular skill areas, or issues such as the ageing workforce or women in management. Our articles combine data and analysis to highlight these specific themes.

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• 02 August 2006

  Is Poland Facing a Brain Drain?

  Over the last year, 72,000 workers from the EU Accession States have entered the hospitality, leisure, travel and tourism sector. Over 60 percent of these are Polish. Employers rate them highly for their hard work and their customer service. At the same time employers are lamenting the skills of younger British workers. What is Poland doing that is different and what is the wider impact on this sudden migration?

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• 02 August 2006

  What Do They Really Think?

  Many employers and lecturers believe that students are not attracted to our sector because it suffers from an image of poor pay, long and unsociable hours and a lack of real career opportunities. This may have been the view in the 1980’s but is it really how our students perceive the career prospects in the sector today?

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• 02 August 2006

  It Never Used To Be Like This

  Nobody can argue that the purpose of provision in hospitality and catering and travel and tourism is to equip individuals with the skills to gain and undertake roles in the sector and ultimately to continue to progress and stay within the sector. There is disagreement among different stakeholders about the degree to which this is happening. At one extreme employers comment on the lack of responsiveness by providers as well as their tendency to work in a world dominated by inflexible delivery and out of date teaching practices in non-realistic environments. Providers state that employers expect too much of new recruits who enter the workplace straight from college and continue to use work experience students as ‘cheap labour’ further exacerbating retention problems in industry.

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• 30 March 2006

  Are We Facing an Ageing Workforce?

  Currently, a third of the sector's workforce is under 25. A young workforce has long being a characteristic of the sector, but as society is getting older and we grapple with a pension short fall, is the sector really facing up to an ageing workforce?

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• 30 March 2006

  The Clock is Ticking

  The sector has long faced an uphill struggle recruiting enough people to fill its vacancies. However, new research has found that much of the problem could be overcome by reducing the high labour turnover facing the sector. Poor people management skills are at the heart of this problem. Are facing up to them problem? The clock is ticking, but have we enough time?

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