News and Customer Feedback

Stonebow provides excellence in training across all sectors, and specialises in hospitality, leisure, travel and tourism.

We have worked with some great clients helping them achieve objectives and raise their game. We understand the diverse needs of our clients, and the importance of capacity building for successful teams.

The following are just a few of the organisations we have shared our expertise with:

Delegate Feedback

Group Training Certificate and Practical Training Certificate

“The GTC course was Excellent! Since being on it, it has made a huge difference to the way I can present, it has given me confidence, helped me structure the training and effectively deliver the organisation's training objectives.” Training Executive, Novotel Hotel

“The course enabled me to clarify the content of training sessions rather than starting from scratch.” HR & Training Advisor, Paramount Restaurants

“I thoroughly enjoyed the 3 days of training and got valuable information to help in my development as a trainer.” HR Co-ordinator, Mandarin Oriental Hotel London

“The course is quite demanding at times, but very worthwhile and informative” HR Co-ordinator, The Ritz, London

“As an employer, the time and money invested for our staff to attend the GTC course, has been a cost effective way of improving training. As a result the guest experience we deliver has been enhanced and our staff have been up skilled.” Carl Smith, Head of Human Resources, Novotel

“What we value most about Stonebow is its customer care and its commitment to the partnership of growing our people and our business. The high quality of the course content, relevance to our training needs and the dynamic and inspirational trainers we work with make Stonebow our choice everytime. Stonebow achieves all of these very competitively.” Eamonn Cole, Operations Manager, Victory Services Club

NCPLH

“The trainer made the day very clear and explained content very well. I feel more confident.” - Retail Store Manager; Matalan.

Sales Techniques Course

“The course I participated in was excellent” - Conference Centre Administrator; Liverpool.

Customer Choice for Managers

“Enjoyable course – thank you!” - Assistant Manager – LACE

“Very interesting insight into customer care” - Centre Manager; Gateway Centre; Liverpool