Stonebow's Library of Training Materials

Stonebow has now launched industry specific one-day courses to suit the needs of your business. These training materials have been updated with the latest thinking and will help you train your staff in key skills and save you time.

Available from January 2009:

• Customer Choice - Develop your customer service skills to deal with all types of customers effectively.
• Managing Team Meetings - Improve teamwork by making your meetings more effective and fun to attend.
• Interviewing Skills - Practical guidance and techniques for recruiting the right people into your team
• Presentation Skills - Design and deliver professional, structured presentations with confidence
• Assertiveness at Work - Understand and practice the skills and techniques to be assertive in the workplace
• Mentoring workshop - Develop effective mentoring skills to develop your team's performance
• Advanced Communications for Managers (2 days) - Enhance your personal effectiveness with great communication techniques
• Practical Event Management - Provide organisers with the skills to deliver successful events
• Recruitment and Selection (2 day course) - Improve your ability to use recruitment and selection skills to ensure your company is enhanced by the new people chosen
• Leadership and Motivation - Get the most from your people through effective team management and motivation
• Coaching Skills - Enhance your communication and feedback skills to achieve successful outcomes
• Communicating and Influencing Skills - Enhance your communication and feedback skills to achieve successful outcomes
• Appraisal Skills - Plan and conduct appraisals with your staff, set and agree performance targets

Each tutor pack has a one-off fee of £150 + Vat which includes:

• PowerPoint slides; joining instructions & course outline documents.
• Delegate packs including certification are £25 + Vat / delegate plus delivery charge.

Coming Soon:

• Effective Induction
• Selling Snow to Eskimos
• Supervisory Skills (2 day course)

To get hold of these training packs please call: 01895 81 7009 or email Eleanor: eleanor.cooper@people1st.co.uk