Employment 1st

Employment 1st is a 60-hour programme aimed at those looking to secure an entry-level job in the hospitality, leisure, travel and tourism sector.

People 1st developed the programme after employers complained that a lack of consistency in pre-employment training was acting as a barrier to systematically recruiting larger numbers of unemployed people. Working with the Department for Work and Pensions (DWP), Jobcentre Plus and leading employers, People 1st has established a national standard training programme for the sector.

The Employment 1st programme covers 13 job roles – including chef, barista, travel agent, leisure and theme park attendant and conference/ exhibition manager – and leads to a nationally recognised qualification, the Level 1 Award in Introduction to Employment in the Hospitality Industry.

The programme reflects the skills, knowledge and behaviours that employers expect from their staff, and includes a strong emphasis on customer service, the legal minimum food safety (where relevant) and health and safety requirements. It is designed to give learners the best possible chance of gaining employment and a career within the hospitality, leisure, travel and tourism sector.

A trainer pack and delegate book is now available to support the delivery of the Employment 1st programme, and all course graduates will also be added to the ‘Marketplace' feature on www.uksp.co.uk, where employers will be able to view their CVs and identify suitable candidates to fill job vacancies.

For more information on Employment 1st, or to order course materials, contact Gerry Brown on 07774 698364 or email gerry.brown@people1st.co.uk