This Time Every Time
Approx. running time: 22 minutes
Promoting greater awareness of your passengers' needs
As the driver of a taxi or private hire vehicle, you'll meet a huge variety of different people every day. You'll meet so many, they can all become a bit of a blur. Whilst your priority is a safe, efficient and profitable journey, the way you treat your passengers can have a telling effect - especially on those passengers with a disability.
In Britain today there are approximately ten million adults with a disability as defined by the Disability Discrimination Act of 1995. Are you aware of them? Are you aware of their needs as passengers?
This interactive DVD will assist you in meeting the needs of all of your passengers. Whatever vehicle you drive, the principles are the same - your attitude matters. With the right attitude towards your passengers, they will want to come back - this time, every time.
The content of this DVD meets the requirements of both Hackney Carriage and the Private Hire Vehicle industry.
It is mapped to national cccupational standards for road passenger transport and to the relevant qualifications.
Buy it now
To purchase a copy of this DVD, call 01895 817009 - payment will be arranged by invoice.