About People 1st


People 1st is the leading skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries. We identify employers needs and work in partnership with them to develop solutions that increase performance through people. 

Established in 2004, over the past 10 years People 1st has successfully developed a reputation for industry-defining intelligence and delivery. 

We are the first port of call for employers wanting to find out how to improve the skills in their organisation. 


In this section

Our strategy

Find out about our strategy and the industries we represent.

Our brands

Discover the brands and that form part of People 1st.

Our services

Find about more about our work and the solutions we offer.

Meeting national needs

Find out about our work in Wales, Scotland and Northern Ireland.

Our people

Find out about the our team, council members and board of trustees.

Careers at People 1st

Find out about opportunities with People 1st.

About us

Training solutions

If you're looking for training for service-centred businesses find out more about our training solutions.


National Skills Academy for Retail

For access to high quality training for retail businesses, employees and the future workforce, find out more about the National Skills Academy for Retail.


Get in touch

To speak to a member of the team enquire online or call 0203 074 1222.