Insight reports

Helping you plan your recruitment, training and talent management

People 1st regularly produces research reports into skills and workforce issues and trends in hospitality, retail, tourism, passenger transport and travel. Our most recent insight reports, which will help you plan your recruitment, training and talent management, can be found below.

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The Skills and Productivity Problem - Hospitality and Tourism >

View the findings of our latest report on the skills challenges facing the hospitality and tourism industry.


Overcoming the soft skill challenge

Our latest report highlights how the shortage in soft skills is increasing the challenge of recruitment for employers, plus how soft skills gaps in the existing workforce are affecting businesses' ability to complete. But how are sector businesses tackling the lack of soft skills?

Management and leadership needs in hospitality and tourism

The need for skilled managers in hospitality and tourism is greater than ever, with an additional 66,000 managers needed by 2022. This report looks at why we're facing a management and leadership problem and what we can do to tackle the it.

The current state of skills and employment in the retail sector

What does the latest data tell us about the current state of skills and employment in the retail sector? This report explores recruitment and training within the retail sector in 2014, plus what we can expect for next year and looking to the future.
 

Will recruiting younger workers soon become a thing of the past?

Will recruiting younger workers into hospitality soon become a thing of the past? This report looks at the demographic changes and alternative approaches.

Migrants in passenger transport

What impact do migrants have on the passenger transport sector? What industries do they work in? Our latest report has the answers.
 

Bus and coach industry: The impact of a business plan

Want to increase your return on investment in your people? First start with a business plan. View our latest research report on this topic.
 

Seasonal hospitality and tourism employment

Seasonal employment is often associated with the hospitality and tourism sector, but is it still prevalent and what impact does it have on businesses’ ability to recruit and retain their staff?

 

Management and leadership needs in retail

The retail industry needs an additional 60,000 managers by 2022 - why is this? Our latest report looks at the industry's issues with management and leadership and what we can do to tackle the problem.

 

 

 

Hospitality and tourism: Creating a sustainable workforce

By 2020, the hospitality and tourism industry needs a further 843,800 staff. This insight report looks at labour turnover, the changing recruitment landscape and alternative approaches to recruitment and retention.        

 

Customer service needs in hospitality

Customer service is a key priority for businesses, but does training have an impact? View our latest report on this topic.

 

 

Migrants in hospitality

Hospitality employs a lot of migrants, but where do they work and in what roles? Our research report has the answers.        
                                                           

Hospitality and tourism insight reports

Our policy insight reports provide a snapshot of the tourism sector’s skill challenges and the opportunities available to raise productivity.

Talent management in hospitality

In an industry with notoriously high labour turnover rates, are businesses seeing a return on training investment? And, more importantly, do they have a strategy around talent management and training?

 

How has the hospitality sector fared over the past year? (2014)

GVA increased by almost 9% on average between 2010 and 2012, however, recent figures show that there was only a 1% increase in 2013. Our latest report looks at how well the industry has fared during 2014, plus what this means for next year and the future.

 

Bus & coach: A greying workforce

The workforce in the bus and coach industry is ageing, but does this merely reflect demographic changes or is it a result of the difficulties of attracting younger workers? Read this report to find out.

 

 

 

Customer service needs in retail

Customer service is a key priority for businesses, but does training have an impact? View our latest report on this topic.  

                                           

 

Hospitality industry: The impact of a business plan

Want to increase your return on investment in your people? First start with a business plan. View our latest research report on this topic.

Travel recruitment, training and talent management

The travel industry is growing both in size and productivity and is set to continue to expand in the lead up to 2020. View our latest report on this topic.

 

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Get in touch

For information on our research services contact our research team.